Payment, shipping and returns

Company info
All transactions made via this website are between you, as a customer,
and
Nordic Tea ApS
Møllestræde 6

3400 Hillerød
Tel. 70 27 03 77
CVR: 42318736
info@nordic-tea.dk

Established 2007

Payment methods:
You can pay with Dankort, eDankort, Visa, Visa Elektron, MasterCard, Maestro, American Express, JCB, Forbrugsforeningen AND MobilePay.

There is no fee for payment with Dankort.
When using international payment cards, a fee is imposed by the card issuer.

Dankort
We accept payment with Dankort and international payment cards. Nordic Tea Aps. uses a payment gateway from quickpay.dk.
The communication with this payment solution has been tested by PBS.
All card data is sent encrypted.

Where are the check digits?
When shopping online, you must use the check digits on the back of the Dankort. On the new Dankorts, the check digits have been moved to the signature field as shown above.

eDankort
With eDankort, you pay via your online bank, and you don't have to provide your card details, as you know it from ordinary payment cards.

How eDankort works
When you shop in an online store, you will find the logo for eDankort on the store's website together with the other logos for means of payment. If you want to pay with eDankort, click on the logo. The first time you use eDankort, you will be asked to select your netbak from a list. Then the system itself remembers which online bank you use in the future. You then open your online bank with your usual "password".

You select the account from which the money is to be withdrawn and approve the payment.

You will automatically return to the online store's website, which confirms the purchase.

The online bank opens only for you to complete the payment. It closes automatically again when the payment is completed.

Secure payment via online banking
Approx. 2.2 million Danes have online banking today, and the number is still increasing. In addition to being user-friendly, the online banks have a very high level of security, which in practice has prevented abuse. That is why eDankort is based on the technology of online banks.

To be able to use eDankort, you must have an online banking agreement with your bank. It can be an online banking agreement you already have, or you can set up online banking to get an eDankort.

Get more information at: www.dankort.dk

Freight
Nordic Tea Aps. has shipping with Post Nord and GLS.
For purchases over DKK 350, we deliver free of charge in Denmark.
However, this does not apply wholesale.

Delivery
The delivery time is normally 2-4 working days from the time you send your order until you receive it in the post.
Post Nord or GLS are responsible for delivery.

Right of return
TEA, COFFEE, SWEETS AND THE LIKE cannot be returned, as they belong to food products according to the Consumer Contracts Act.

On everything other than food, you have a 14-day right of return from receipt of the item. We do not refund used items and shipping costs.

If you return goods that do not belong to food products, you must notify us of the right of withdrawal no later than 14 days after receiving the goods and send the unused goods to us (See under Company info).

If the returned item has a reduced value, its value will be assessed in relation to resale.

Contact Nordic Tea at info@nordic-tea.dk or call 70270377 if you wish to return an item.

Nordic Tea ApS